Returns and Refund Policy

At Bloomstead, each arrangement is carefully handcrafted to order with attention to detail and quality. As such, we do not offer returns or refunds for change of mind purchases.

However, your satisfaction is important to us. If your order arrives damaged, faulty, or not as described, please contact us within 7 days of receiving your item, and we’ll be happy to offer a refund or replacement.

To lodge an issue, please email us at [your email address] with:

• Your order number

• Photos of the issue

• A brief description of the concern

We’ll do our best to resolve the matter quickly and fairly.

Please note:
– Items must be returned in their original condition if requested
– We do not refund shipping costs unless the item is faulty